TERMS AND CONDITIONS

TERMS AND CONDITIONS

TERMS AND CONDITIONS

Website Conditions of Use

Welcome to our website! On this page of the website, the term ‘Border Medical Laser & Aesthetics’ or ‘BMLA’ or ‘us’ ‘our’ or ‘we’ refers to the owner of the website, Border Medical Laser & Aesthetics, and its content suppliers. The term ‘you’ refers to the user or viewer of our website, or the client as the context requires.

Border Medical Laser & Aesthetics provides their services to you subject to the following conditions. If you visit or use this website, you accept these conditions. Please read carefully.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Border Medical Laser & Aesthetics relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Terms and Conditions

We, or any third parties, do not provide warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

The information contained within this website is purely for information and is subject to change without notice.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with Australian Copyright Law, which forms part of these terms and conditions. All trademarks reproduced in this website exclusive, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Victoria.

Privacy

We are committed to protecting the privacy of your personal information. We do not sell or otherwise disclose personally identifiable information in violation of the commitment set out in this Statement. We collect and hold the following types of information:

Information about individuals who are clients or potential clients as given to us by those individuals; Information about roles, means of communication with and personal attributes of officers, employees and other representatives of corporations with whom we deal collected incidentally in the course of dealing with those corporations.

Information is held in hard copy and electronic records in data storage systems which permit lawful access only by those company officers and employees who need access to perform their functions. It is destroyed when it is no longer useful or is unreliable and cannot be corrected.

We gather personal information about you for the purpose of:

Marketing, supplying or delivering our products and services to you

Improving and developing our products and services

Expanding our business

You are able to request access to your personal information in accordance with the Australian Privacy Principals and the Freedom of Information Act. If you wish to access your personal information please contact our clinic on (02) 6024 1156.

We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes. We will store any information that you provide securely and will not sell or release it to any other business or person.

Electronic Communications

When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by other means at your request. You agree that all agreements, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Border Medical Laser & Aesthetics or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Border Medical Laser & Aesthetics, with copyright authorship for this collection by Border Medical Laser & Aesthetics, and protected by international copyright laws.

Trade Marks

Border Medical Laser & Aesthetics trademarks and trade dress may not be used in connection with any product or service that is not Border Medical Laser & Aesthetics, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Border Medical Laser & Aesthetics. All other trademarks not owned by Border Medical Laser & Aesthetics or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Border Medical Laser & Aesthetics or its subsidiaries.

Reviews, Comments and other Content

Visitors may send us comments and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

Services Descriptions

Border Medical Laser & Aesthetics and its associates attempt to be as accurate as possible. However, Border Medical Laser & Aesthetics does not warrant that services descriptions or other content of this site is always accurate, complete, reliable, current, or error-free. If a service offered by Border Medical Laser & Aesthetics itself is not as described, your sole remedy is to notify our management team for rectification.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY BORDER MEDICAL LASER & AESTHETICS ON AN "AS IS" AND "AS AVAILABLE" BASIS. BORDER MEDICAL LASER & AESTHETICS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BORDER MEDICAL LASER & AESTHETICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BORDER MEDICAL LASER & AESTHETICS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM BORDER MEDICAL LASER & AESTHETICS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MYCOMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. 

Applicable Law

By visiting Border Medical Laser & Aesthetics, you agree that the laws of the state of Victoria, Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Border Medical Laser & Aesthetics or its associates.

Site Policies, Modification, and Severability

We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the top menu. Or you can email us at contact@bordermedicallaser.com.au

Treatment Packages Terms and Conditions

Buy Two Treatments, Get One Free Promotion
Terms and conditions for its use; only one package is redeemable at one time, package can only be used on the treatment it is purchased for, cannot be used with any other offer or promotion, this promotion not redeemable on products, cosmetic injections, gynaecological treatments or laser hair removal, only redeemable on the nominated laser treatments and chemical peels, the package must be used within 12 months of purchase or it is void, must pay for two in one transaction to receive the third free, promotion ends 30 June 2017.


Laser Hair Removal Prices

When laser hair removal areas are sold as a package, for example say a Package of Underarms and Brazilian, areas purchased in the package cannot be split over separate appointments as the package discount is applied to the set package. Prices would revert back to individual costs.

Amounts are payable at the completion of the visit with Reception, unless a Payment Plan has been arranged.

Prepaid discount packages must be approved by the consultant in the initial consultation.

Treatment Package Discounts

If you agree to receive more than two different treatments with us, you will save an amount according to our 20% treatment plan package discount, though this is still subject to Consultant approval after the consultation appointment.

There is no refund on pre-payments and they are not transferable to other individuals, or treatment areas.

You must pre-book and pay a deposit of 30% to secure the booking and the discount.

48 hours’ notice is required for any appointment cancellations as part of this discount.

If you cancel an appointment within 48 hours, or do not attend the appointment, the treatment will be forfeited. You agree to these terms by purchasing pre-paid treatments.

This discount is not applicable to laser hair removal, cosmetic injections, or products.

Gift Voucher Sale and Use

Conditions apply to the use of our Gift Vouchers issued. Purchasing or using the Gift Voucher means that you accept our Conditions.

We reserve the right to refuse the sale of a Gift Voucher at any time for any reason.

If you are giving the Gift Voucher to someone else, you must make them aware of all of our terms and conditions outlined. We can provide this in hard copy form so that it may be provided to the receiver (please request at Reception in person).

The Gift Voucher can only be redeemed on goods or services provided by Border Medical Laser & Aesthetics and cannot be redeemed for cash, returned for refund, or have balances consolidated to a new gift voucher, or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.

Should the gift voucher have been lost or damaged, the amount will be written off and re issued in a new voucher making the previous obsolete. The replacement must be verified by a Director of the Clinic and they must be satisfied by the verification process.

We may cancel any gift voucher for any reason at any time without notice. If so, we may either provide a refund or a replacement gift card of equivalent value unless we reasonably suspect fraud in relation to the gift voucher. The gift voucher remains the property of Border Medical Laser & Aesthetics.

Anyone holding the gift voucher can use its value to make purchases so your gift voucher should be kept secure. If your gift voucher is lost or stolen, immediately report this to Border Medical Laser from which it was purchased. We “may” be able to stop gift voucher value being used, but take no responsibility and are not liable for any loss suffered by you as a result of a lost or stolen gift voucher.

Gifts vouchers are valid for one year from the Date of Issue. After the gift voucher has expired, it is no longer valid. All transactions will be declined. Unused value will not be refunded and will become the property of Border Medical Laser & Aesthetics.

Weekly Voucher Giveaway Winnings and Use

Conditions apply to the use of our Weekly Voucher Giveaways issued. Use the Voucher means that you accept our Conditions.

We reserve the right to refuse the use of a Voucher at any time for any reason.

If we have approved the donation or transfer of the Voucher to someone else, you must make them aware of all of our terms and conditions outlined. We can provide this in hard copy form so that it may be provided to the receiver (please request at Reception in person).

The Voucher can only be redeemed on laser services provided by Border Medical Laser & Aesthetics unless specified otherwise. The Voucher cannot be redeemed for cash, returned for refund, or have balances consolidated to a gift voucher, or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.

Should the Voucher have been lost or damaged, the amount will be written off and re issued in a new voucher making the previous obsolete. The replacement must be verified by a Director of the Clinic and they must be satisfied by the verification process.

We may cancel any Voucher for any reason at any time without notice. The Voucher remains the property of Border Medical Laser & Aesthetics.

If your gift voucher is lost or stolen, immediately report this to Border Medical Laser & Aesthetics. We “may” be able to stop voucher value being used, but take no responsibility and are not liable for any loss suffered by you as a result of a lost or stolen voucher.

These vouchers are valid for 90 calendar days from Date of Winning (announced date on social media). After the gift voucher has expired, it is no longer valid. All transactions will be declined. Unused value will not be refunded and will become the property of Border Medical Laser & Aesthetics.

Vouchers cannot be used in conjunction with any other offer. Our offers change regularly, please ask our reception staff for list of current promotions to ensure validity of use of the Voucher.

The voucher giveaways cannot be redeemed on Laser Hair Removal or Anti-wrinkle Injections or Fillers.

In some cases, the weekly giveaway will specify the treatment the voucher can be used on, in this case we cannot transfer or change the nominated treatment.

Terms and conditions for Cosmetic Injections

Anti-wrinkle injection or Dermal Filler treatments cannot be pre-paid.

The price per area treated will depend on the number of units required determined in the consultation appointment. Discounts, if applicable, can only be determined by the consultant upon assessment.

Bookings must be made in advance.

If a payment plan has been granted, payment must in made in advance of the appointment being booked.

Cosmetic injection clients must be deemed medically fit and suitable for treatment, following a consultation with one of our injectors.

Only the 15 minute consultations are complimentary, a consultation of 30 minutes or longer will attract a fee of $44.

For legal reasons, the product names cannot be used in advertising. Please contact one of our injectors at our clinics for details.

Cancellations and Refunds

Border Medical Laser & Aesthetics has a ‘no refund’ policy on purchases if you simply change your mind.

Treatments/services are not transferable to other individuals.

Refunds are not permitted on product purchases if you change your mind.

We require at least 48 hours’ notice to be given for any appointment cancellation.

If you cancel within 48 hours of your appointment, or do not attend a booked appointment, we reserve the right to charge a cancellation fee of 30% of the treatment cost.

In the case of prepaid treatments, the treatment will be forfeited.

Refunds will be provided where required under the Australian Consumer Law.

Deposits paid for cosmetic injectable treatments are non-refundable.

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